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Job Title: Gym's Customer Relationship with Handling Reception Sales, Management, and Operations Skills
Job Summary:
BumbleBee Gym is seeking a highly motivated and versatile receptionist with exceptional sales, management, and operations skills to join our team. As the first point of contact for our gym, the receptionist will play a pivotal role in providing outstanding customer service, driving membership sales, and ensuring efficient gym operations. The ideal candidate should be passionate about health and fitness, possess excellent communication skills, and be capable of managing various administrative tasks.
Responsibilities:
1. Membership Sales:
- Actively promote gym memberships and services to potential clients.
- Provide information about membership packages, pricing, and benefits.
- Conduct tours of the gym facility, showcasing the amenities and equipment.
2. Customer Relations:
- Greet members and visitors with a friendly and welcoming demeanor.
- Address member inquiries and concerns promptly and professionally.
- Assist in resolving customer issues and ensuring member satisfaction.
3. Administrative Support:
- Handle front desk tasks, including check-ins, membership renewals, and waivers.
- Manage phone calls, emails, and inquiries with efficiency and accuracy.
- Maintain member records and update database information.
4. Operations Management:
- Collaborate with management to ensure smooth gym operations.
- Assist in managing class schedules, trainer appointments, and facility bookings.
- Monitor gym equipment and report any maintenance needs.
5. Team Coordination:
- Work closely with trainers and staff to coordinate class registrations and schedules.
- Assist in organizing gym events, challenges, and promotions.
Requirements:
- Previous experience as a receptionist in a gym or fitness center is a plus.
- Proven track record in sales and customer service.
- Excellent organizational and time management skills.
- Passion for health and fitness, with a basic understanding of gym equipment and exercises.
- Strong interpersonal and communication skills to interact effectively with members.
- Ability to multitask and handle administrative responsibilities efficiently.
- Knowledge of basic management principles and operational procedures.
Preferred Qualifications:
- Familiarity with gym management software for membership tracking and scheduling.
- Experience in marketing or promoting gym services and events.
Job Type: Part-time
Part-time hours: 36 per week
Salary: ₹50,000.00 - ₹60,000.00 per month
Schedule:
- Evening shift
Supplemental pay types:
- Performance bonus
Experience:
- Customer service: 1 year (Preferred)
Language:
- English (Preferred)
Ability to Commute:
- Ghaziabad, Uttar Pradesh (Preferred)
Ability to Relocate:
- Ghaziabad, Uttar Pradesh: Relocate before starting work (Preferred)
Speak with the employer
+91 8766251268
