Customer Service Representative


 

Why work here?

  • Weekly Advances and Bonuses
  • Hybrid office with remote flexibility
  • 65k plus first year average income
  • Residual Income
  • Exceptional commission rates
  • Trip Incentives and other benefits
  • Full Training

Roles & Responsibilities:

Develop strong positive working relationships with customers and colleagues

Regularly monitor all active projects to ensure that deadlines are being met

Providing necessary communication to customers and the organization.

Utilize organizational and time management skills to prioritize and adjust daily tasks.

Coordinate efforts with customers and sales representatives to obtain necessary documentation

Qualifications & Experience:

Strong communication skills including the use of a call management system as well as text messaging and email

Ability to mitigate customer concerns while arriving at the best positive outcome

Proficiency with Microsoft Office, Adobe PDF, Document Management.

SalesForce.com experience is a plus

Relevant training, experience or education pertaining to Customer Service practices

All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Apply today and please be on the lookout for email correspondence from our recruitment team.

Job Type: Full-time

Salary: $45,000.00 - $55,000.00 per year

Benefits:

  • Dental insurance
  • Flexible schedule
  • On-the-job training
  • Parental leave
  • Professional development assistance
  • Referral program
  • Vision insurance
  • Work from home

Experience level:

  • No experience needed

Shift:

  • 8 hour shift
  • Day shift
  • Night shift

Weekly day range:

  • Monday to Friday

Work setting:

  • In-person

Education:

  • High school or equivalent (Required)

Shift availability:

  • Day Shift (Required)
  • Night Shift (Required)

Work Location: In person


 

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