We are looking for Hostess&Waitress who will be responsible for taking reservations, welcoming guests to the restaurant and handle cashiering.
Responsibilities:
- Greeting guests as they enter, seating guests at tables or in waiting areas.
- Providing guests with menus and answering any initial questions.
- Assigning guests to tables
- Engaging with guests to ensure they're happy with food and service.
- Responding to complaints and helping to resolve them.
- Answering phone calls, taking reservations and answering questions.
- A knowledge of the menu.
- Control cash and card payment in restaurant.
- Processing refunds and exchanges, resolving complaints.
- Follow all company policies regarding to service staff
- Helping out with other positions in the restaurant as needed.
- Providing great customer service.
Requirements:
- High school diploma or equivalent preferred.
- Ability to provide top-notch customer service in a fast-paced environment.
- A positive attitude and ability to work well under pressure with all restaurant staff.
- Does high-quality work while unsupervised.
- Able to work in a standing position for long periods of time.
- Able to safely lift and easily maneuver trays of food when necessary.
- Willing to follow instructions and ask questions for clarification if needed.
- Able to handle money accurately and operate a point-of-sale system.
- Able to work in a busy restaurant environment.
- Restaurant experience a plus.
Job Types: Full-time, Permanent
Salary: QAR3,000.00 per month
Experience:
- Hostess / Cashier: 2 years (Required)
Language:
- English (Fluent) (Required)
