e-Commerce Fulfillment Assistant [Greece]


 Τοποθεσία Κρωπία πριν 7 ώρες Ημ. ανάρτησης πριν 7 ώρες Με κάποια εμπειρία Επίπεδο εμπειρίας Με κάποια εμπειρία Πλήρης απασχόληση Τύπος απασχόλησης Πλήρης απασχόληση Αποθήκη / Logistics Κατηγορία θέσης Αποθήκη / Logistics
Gatoskilo is more than just an online pet shop. It’s a place where we create exceptional customer experiences for our beloved pets and their parents. And as we are growing, we’re currently seeking an e-Commerce Fulfillment Assistant to join our Team in our Warehouse Facilities in Peristeri.

In this role, you will be responsible for order processing, fulfillment (including picking and packing), warehouse operations, inventory, quality control, and shipping preparation. The role is highly collaborative in nature, to ensure that service level agreements and pet parents/customer expectations are met.

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Responsibilities

Run day to day business operations of eCommerce by reviewing open orders and collaborating with teams to get orders out on time and on promised date

This is a working management position. The ideal candidate will be able to balance working in the warehouse, managing the warehouse staff members, and completing all other functions of the job

Monitor and take action on exception reporting and understand measurements of KPI’s for lead times, shipping time, shipping exceptions, work on initiatives to improve KPI’s and help develop specific actions directly related to business development and growth

Responsible to ensure that all associates are up to date with fulfillment practices and knowledge, technology use, and related fulfillment excellence and safety trainings within prescribed timelines and standards

Monitor and provide feedback and in-the-moment coaching on team and individual performance

Partner with the eCommerce Fulfillment Manager to incorporate customer and employee feedback into fulfillment practices and procedures

Skills

Bachelor’s degree in Business, Supply Chain Management, or related field

Minimum of 1 or more years of progressive responsibility in supply chain operations or related field.

Enthusiastic about a growing company and building great customer experiences

Demonstrated excellence and skill with regard to critical-thinking and analysis

Proficient in ERP Systems, Microsoft Office

Keen on Innovation and Technology

Established sense of duty and ownership

High level of organizational and multitasking skills required

Highly dependable, enthusiastic, and self-motivated

Excellent planning, organizational, and time management skills

Ability to have challenging but productive business conversations

Passion and love for pets

Benefits

Friendly working environment in which you can develop your skills and competencies

Opportunities to learn and grow within a dynamic and fast developing company

Competitive remuneration package

Staff Discounts

Employees Benefits program

Your professional and personal success is our commitment

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